Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

Machines have always talked to each other in languages that humans can’t naturally understand. The internet itself is a ...

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

And you might soon get similar (though likely more upbeat) treatment from AI chatbots you’ve previously engaged with on Meta ...

From desktop to mobile, chatbots are everywhere. Yet, most people barely scratch the surface of what tools like ChatGPT, ...

I found people in serious relationships with AI partners and planned a weekend getaway for them at a remote Airbnb. We barely ...

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform Character.AI so she can chat about her day with her favorite characters, ...

X has started a pilot program to test AI-generated Community Notes on its platform, starting on Tuesday, July 1st.

Other AI models tend to either shut down weird conversations or give painfully serious responses to obviously playful questions. Claude rolls with it. It'll debate whether hot dogs are sandwiches with ...

Meta is training AI chatbots to send proactive follow-up messages to boost engagement and retention on its AI Studio platform ...