When severe storms in late 2022 challenged its normal operations, Southwest was forced to navigate a chaotic crisis situation. Its communication during the crisis drew sharp criticism. from industry ...

Communicating effectively about a crisis ... It's best to keep your messaging simple and direct during a crisis,” she concluded.

Experts advise organizations to prepare a crisis communication plan well before they find themselves dealing with a difficult situation, whether it is an event speaker’s inappropriate remarks, an ...

How leaders communicate is often as important as what they communicate ... concerns and appreciate the adaptability and accomplishments of the team during times of crisis. Gallup reports that the ...

With the examination of successful practices in crisis management, it is possible for businesses to draw actionable insights ...

If you want to be a good leader, these are the basic things you must have in order before a crisis hits. It’s easy to be in a ...

this video training series covers eight topics related to risk and crisis communication during public health emergencies. The videos feature Dr. Vincent Covello, a leading expert in the field of risk ...

During Mount Horeb crisis ... that next-day relief was a huge help, she said. Crisis communication generally needs a few pairs of eyes on it. This is particularly true in a larger crisis ...

During a national crisis, true leadership is put to the test. People look to their leaders for guidance, reassurance, and a ...

Immaculata University students gained valuable experience in crisis management during a joint crossover class focusing on ...