Enterprise IT Infrastructure and Operations (I&O) teams are entering 2026 facing a fundamental shift in expectations. The ...

IT is often accused of being out of touch with “the business” and focused on things that are not revenue-generating. This perception stems from IT leaders trying to strike the balance between current ...

Since 2010, Juliana has been a professional writer in the technology and small business worlds. She has both journalism and copywriting experience and is exceptional at distilling complex concepts ...

What Is IT Infrastructure Mapping? IT infrastructure mapping is the process of creating a visual representation of an organization's information technology (IT) systems, components, and services. This ...