Let’s look at three top customer service trends and how businesses can address them to achieve positive results. 1. Peop ...

Effective loyalty programs are another tool for ... visit more often when they receive a tailored offer. For example, a ...

Beyond Customer Loyalty Programs: 7 Ways To Build Lasting ... Belly’s New “Belly Bites” Let You Sample Free Haircuts, Pizzas, Gym Memberships The digital loyalty company is bringing the ...

AI is reshaping e-commerce loyalty programs into dynamic ecosystems. Learn how personalized rewards, real-time engagement, ...

In today's digital environment, customers have more businesses to choose from, so you must start to "measure the unmeasurable": customer loyalty. Let's look at just how important customer ...

In an increasingly fragmented retail landscape, customer loyalty programs are an important tool to help retailers maximize their "share of wallet" among consumers. A recent study we conducted at ...

A well-balanced combination of technology and empathy creates memorable experiences that inspire lasting customer loyalty.

In today’s hyper-connected world, your phone’s maps app predicts when it is time to head to "work,” health trackers buzz to remind you to stretch your legs, and voice-activated devices nudge ...

Earning the Campaign Hotshot Award, Bar Louie has continuously evolved its approach to customer engagement through its loyalty program. In 2024, creative initiatives such as the Burger Challenge ...

O2 is launching a new customer loyalty initiative called "Blue Mondays," part of a refresh of the O2 Priority service ...