Saravana Kumar is the founder & CEO of Kovai.co, a company that is in the Enterprise Software & Knowledge Management Space. Customer satisfaction is the happiness of customers with a company’s ...
The quest for customer loyalty is a priority for most businesses, driven by estimates by some sources that acquiring new customers can cost anywhere from five to 25 times more than retaining existing ...
The construction of effective customer satisfaction surveys becomes part of a pivotal strategy for achieving a deeper connection with customers. The creation of winning customer satisfaction surveys ...
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