Squadstack has raised a total of about USD 25 million in funding from marquee investors like Chiratae Ventures and ...

Customer support plays a crucial role in sustaining and growing businesses irrespective of any sector. There goes a proverb – ...

FORT LAUDERDALE, Fla., March 10, 2025 (GLOBE NEWSWIRE) -- iQor today introduced the next generation of its brand promise, iQor CXBPO™. The ...

The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

Additionally, Inspiro earned the Silver Stevie® Award in the “Contact Center or Customer Service Outsourcing Provider of the Year” category, showcasing its state-of-the-art digital transformation ...

TTEC in India is now searching for American expats who are looking to start a career in customer service at a leading ...

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to ... The U.S. Postal Service is looking to adopt generative artificial ...