An open-door policy sounds like the perfect solution ... We’ve all been in those meetings where someone nods politely, and you know they’re already tuned out. Effective leaders do the opposite.

In a 180-move Monday, Starbucks announced the company is reversing its open-door policy in all its company-owned North ...

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in ...