Everlane, an apparel retailer that focuses on sustainability, uses multi-layered defenses to minimize return fraud.

Many shoppers think of returns as a no harm, no foul transaction. If they deem a purchase unnecessary, and the product is unused and easy to resell, they're largely right. However, retailers are now ...

Consumers returned nearly $900 billion worth of merchandise in 2024. While returns are considered a routine cost of doing business, return fraud is on the rise, leading retailers to turn to artificial ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Retail returns are a massive $850 billion problem by 2025, ...

Shoppers are increasingly exploiting return policies with various scams to defraud companies, and it is costing retailers billions. While retailers have tried to mitigate returns, they amounted to ...

HOUSTON — Returning online purchases has never been easier. For millions of shoppers, it is as simple as generating a QR code, dropping off the item, and sometimes getting an instant refund. But ...

NEW YORK (AP) — At Saks Fifth Avenue’s return area at its Manhattan flagship, shoppers now see a camera and signage highlighting the enhanced video surveillance and a new policy: customers must now ...

J.P. Pressley is a former editor at Manifest and contributor at BizTech magazine. Just as return fraudsters use different tactics to pull the wool over retailers’ eyes, stores can use different ...

According to reports, more than 50% of us returned a Christmas gift during the 2023 holiday season. Clothing topped the list with home decor following close behind. But with holiday returns also comes ...

DAVISON, Mich. (WNEM) - A Davison man has been charged for allegedly committing bottle return fraud at a liquor store in Mt. Morris. According to Attorney General Dana Nessel, on Wednesday, Aug. 21, ...