Ever walk into a restaurant and feel like you're being observed? Here's the thing: you absolutely are. Restaurant servers are ...
No good deed goes unpunished, as one waiter learned. After a group of customers offered to make a kind gesture for some fellow diners, a waiter was left perplexed by their harsh reaction. The incident ...
There are certain unspoken rules of dining out, and chief among them is how we handle tipping. We all understand that a tip is a gesture of appreciation for good service, a thank you to the person who ...
Like the Rock or Slash, the waiter is known only by his nickname, “the Chach,” and he has been serving Pizano’s customers for more than 30 years.
Having witnessed customer behaviors ranging from the dismissive and arrogant to the tender and heartbreaking, The Waiter reveals the secrets behind getting good service and provides invaluable ...
Sometimes small stretches of the truth can be part of great hospitality.