Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.
From rising ad prices to delayed campaigns, inflation isn’t just a consumer issue. Here’s what marketers need to know now.
An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...
Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more ...
The latest AI platform on the block breaks down its logic for you—perfect for campaign clarity and team trust. Just don’t ...
Automation speeds up processes, but human interaction remains vital in customer service. Here’s how to balance both for ...
Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business ...
New AI and personalization capabilities extend company’s core CMS offering, delivering a flexible, future-fit solution for brands to create and manage compelling digital experiences DENVER & ...
Generative AI in marketing is making waves. Which use cases are gaining traction and how are marketers using AI to improve ...