This year’s dominating sales trends and technologies build on the growing use of artificial intelligence, which is becoming more impactful in 2025. In addition to AI, sales organizations are enhancing ...

ServiceNow's acquisitions of Moveworks and Logik AI reaffirm just how serious they are about being a leader in the Agentic Era of CRM. But what else do they need to do for that to really happen?

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Jiran immediately reached out to SugarCRM, a company whose technology he had used at a previous job. Beyond Jiran’s earlier work with the Sugar Sell solution, Sun State chose the Sugar Sell/sales-i ...

In a “2025 B2B Marketing Trends Shaping the Future” report from MarketingProfs, the following trends will continue to shape marketing’s future: Predictive personalization. This involves using ...

Skai, providers of a platform for commerce media, introduced Celeste AI, a generative artificial intelligence marketing agent to transform how companies navigate commerce media.

Verified Market Research projects the global artificial intelligence agents market to grow at a compound annual rate of 38.5 percent through 2032. The firm valued the market at $3.84 billion in 2024 ...

Fast Simon, a provider of shopping optimization solutions, today launched Curated Sets, an online merchandising solution to help companies showcase matching and coordinating items across dynamic ...

Cognizant's and ServiceNow's business process-as-a-service solution is designed to streamline the dispute resolution process.

Informatica's new generative AI-powered features boost developer productivity, accelerate enterprise integration, and unlock insights.

Snappy Kraken has partnered with Catchlight to scale personalized prospect engagement and completed SOC 2 Type 2 Certification ...

Fullstory, a behavioral data company, has launched StoryAI and other solutions to help businesses surface deep customer and employee insights, leveraging AI agents across multiple products to act on ...