Customers increasingly expect instant responses to their queries. Traditional customer service often involves long wait times ...

AI chatbots are raising some concerns as they're appearing in more kid-friendly apps. There's limited research on their ...

The nation’s largest association of psychologists warned federal regulators that artificial intelligence chatbots ...

In a blog post yesterday titled "Crossing the Uncanny Valley of Conversational Voice," the company dropped a demo of its new ...

The Google Chat app was spotted working on an AI summaries feature in April last year. This feature would allow users to ...

DeepSeek has gone viral. Chinese AI lab DeepSeek broke into the mainstream consciousness this week after its chatbot app rose ...

French startup Mistral AI’s Le Chat surpasses 1M downloads in 13 days, but it still trails ChatGPT’s record. With ...

Mistral AI, the French company behind AI assistant Le Chat and several foundational models, is officially regarded as one of ...

Amazon introduces Alexa+, a generative AI-powered assistant with a monthly fee of $19.99, free for Prime members.