Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

Machines have always talked to each other in languages that humans can’t naturally understand. The internet itself is a ...

In an age of language learning models and chatbots, passing the Turing test is light work with most correspondents. But the first such machine to win the imitation game was ELIZA, programmed in the ...

And you might soon get similar (though likely more upbeat) treatment from AI chatbots you’ve previously engaged with on Meta ...

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

From desktop to mobile, chatbots are everywhere. Yet, most people barely scratch the surface of what tools like ChatGPT, ...

But while all chatbots hallucinated fake articles in their responses, Tow found that Gemini and Grok 3 did so the most -- more than half the time.

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform Character.AI so she can chat about her day with her favorite characters, ...

X has started a pilot program to test AI-generated Community Notes on its platform, starting on Tuesday, July 1st.

But chatbots using generative AI, that is scraping the internet, are not. Lance Eliot: Some people sometimes refer to it as an AI hallucination. AI can in a sense make mistakes or make things up ...