Discover how and why eCommerce personalization enhances customer experiences, boosts sales, and builds loyalty.

Nearly 60 percent of retailers have policies, often hush-hush, that refund customers for items that aren’t financially viable ...

With predictions that 95% of all purchases will be made online by 2040, AI shopping assistants have become essential in ...

Ackermans is a local retail brand that began in 1916 and now has over 1,000 stores across various African countries. In which ...

Gift cards have long been a staple of holiday shopping, with almost two thirds of Americans receiving gift cards last year, ...

Multichannel retailing is the way to go in today’s market. Consumers are no longer satisfied with just in-store shopping.

After selling a second-hand Telfar purse to a buyer on Depop, a platform similar to eBay, a woman known as Lingy said she’s been forced to defend herself online from unwarranted customer criticism.

It’s only one example of how live commerce is set to redefine online shopping. It allows users to buy products in real time, typically advertised by hosts during live video events on platforms such as ...

If you shop online or use the smartphone app for Hannaford Supermarkets, you've been shut out since late last week because of cybersecurity problems. No rewards, no digital coupons, no renewing ...

This dual approach enhances the customer experience while driving sales during the busy holiday season. As consumers continue ...

Implementing AR technology effectively requires a focused approach that integrates seamlessly into the consumer journey.

With the holiday season underway, retailers are tapping their marketing budgets to entice shoppers to spend at their stores ...