Starbucks is getting back to basics — but trains baristas in de-escalation to manage new tensions
A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...
WRIC Richmond on MSN3d
‘Safety is our priority’: GRTC launches new safety initiatives
The Greater Richmond Transit Company (GRTC) launched its new Public Safety Officers (PSO) and Public Safety Ambassador (PSA) ...
KSAL15d
FHSU Programs Receive De-Escalation Funding
This grant will enable the Central Region Training Center of the National De-escalation Training Center, housed within the ...
The GW Hatchet3d
Faculty say safety trainings are ‘surface level,’ insufficient in addressing past campus incidents
Officials implemented the new training on Cornerstone OnDemand, a human resource software, in September 2024 with a window of ...
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Mobile Police to demonstrate de-escalation, crisis intervention training
A press release from the City of Mobile says scenarios on the Apex Officer platform can adapt based on officers’ commands, which is critical for de-escalation and crisis intervention training.
Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Mass Transit10d
GRTC launches public safety officer and public safety ambassador programs
The public safety officer and public safety ambassador programs will work to improve rider experience and safety and security within the agency’s service areas.