It goes without saying that training — ongoing train­ing — is the key to the success for any dealership detail department. If dealers want their employees to be efficient and become more ...

When discussing the staffing of a professional detail­ing department in a dealer­ship, you must consider the type of people to be employed in your detail department. This article will focus on ...

But Audubon Chrysler in Henderson, Kentucky took it to a whole new level back in May 1996, when the owners installed a ...