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Dive into this coauthored eBook by OneTrust and Protiviti to explore how organizations can establish a strong operating model for AI governance, addressing challenges around policies, development ...

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Extending its leadership position as the first AI-powered DXP, Optimizely enhances Opal with customizable, brand-aware AI agents to serve any marketing use case SAN ANTONIO, Nov. 19, 2024 /PRNewswire/ ...

Evolving to Genesys Cloud leads to over 100% improvement in call answer rates and zero staff turnover SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience ...

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This weekend's giveaway of a signed, personalized copy of one of my books is that the winner will pick the book. The choices are Father of Mine, Son of Mine, and On Our Way Home. To enter, send an ...

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Kerry Harnish says SCC removing pre-1970 online decisions left him scrambling for an alternative ...

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Artificial intelligence (AI) is a proliferating technology with unique benefits and risk. Are organizations prepared to use ...