Direct and indirect contributions from FedEx business activities represent a portion of the positive impact that FedEx has ...

Designed to equip Filipino businesses with essential skills and knowledge to unlock ... and regulations for sensitive and hazardous goods. FedEx senior executives and field experts led these ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Continue to check the Service Alerts page for updated information. Please note that shipments delayed due to a National Service Disruption are not eligible for a refund or credit under the Money-Back ...

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FedEx Corporation (NYSE: FDX ... while ensuring employee safety and customer service remained as the highest priorities. In 2021, Moll was elevated to his current position. Under his leadership, the ...

Well-honed soft skills are an essential part of delivering great customer service. The best customer service agents are clear, patient, empathetic, supportive, and pay close attention to the ...

It’s one of many mounting costs for modern businesses and a key reason investing in your team’s skills for customer service excellence will pay off. Customers will come to you first if you deliver an ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...