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OPM's new performance management guidance looks to refine how federal agencies tackle employee performance, but to reach its ...
OPM’s new performance management rules aim to end inflated ratings and eliminate pass-fail systems—but do they go too far in prescribing a one-size-fits-all approach?
Even when performance and empathy conflict, an empathetic environment will always outperform one that’s only ...
A young graduate posted to a reputable organization to undergo national service expressed frustration at her experience. She ...
From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.
All of these competencies—motivating, communicating, making decisions, and resolving conflicts—are so-called "soft skills" ...
Looking to build a better WordPress site? These trustworthy plugins cover SEO, performance, security, backups, forms, and ...
The Services Acquisition Reform Act (SARA) from 2003 brought acquisition inline with other management functions and ensured a trained workforce.
A federal worker memo that says "poor performers" will be cut is the latest sign that the government is mimicking tech ...
What if your investment portfolio could be strategically restructured to serve as a wealth preservation vehicle and a sophisticated long-term care funding mechanism?
Evening work, communication overload and productivity fragmentation require strategic workforce redesign and solid HR leaders ...