Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

A Korean chatbot named Iruda was manipulated by users to spew hate speech, leading to a large fine for her makers — and ...

A recent study published in the International Journal of Human-Computer Studies sheds light on how Danish high school ...

And while American tech companies have spent billions trying to get ahead in the AI arms race, DeepSeek’s sudden popularity ...

But now even Reddit is becoming more artificial. The platform has quietly started beta-testing Reddit Answers, what it calls ...

The fashion and apparel industry continues to demonstrate its dominant position in ecommerce. The sector has achieved a ...

A frenzy over an artificial intelligence chatbot made by Chinese tech startup DeepSeek was upending stock markets Monday and ...

Operator mode transforms ChatGPT from a conversational AI into an autonomous agent capable of executing complex, multi-step tasks without constant human oversight.

DeepSeek, a Chinese AI-chatbot app which launched last week, has sparked chaos in the US markets and raised questions about ...

ChatGPT is working again after an outage saw the world's best-known artificial intelligence (AI) tool taken offline.

By definition, robots can't feel empathy since it requires the ability to relate to another person's human experience—to put ...

AI is exciting, powerful and controversial, and some critics doubt the tech delivers on its promise. But the next big wave of ...