Chris Tomasso, CEO of First Watch Restaurants, is being praised for writing thank-you notes to staff and eating with them in ...

The head of the billion-dollar restaurant group personally writes letters of appreciation each month to cooks and dishwashers ...

But we ultimately live in a digital world, requiring Dame Thompson to brush up against this vulgar technology. “When I’ve ...

Established in 1947, Okeechobee Steak House isn’t just the oldest steakhouse in Florida; it’s practically a historical landmark with a side of horseradish sauce. The exterior might not scream ...

“Dear William,” she penned. “I received your kind letter, and it was like a refreshing breeze on a warm day. You’ll be ...

Earlier this week, Sydney Swans members received the following message from new Chief Executive Officer of the Sydney Swans.

Recognizing and rewarding the efforts of staff and volunteers not only boosts morale, but also showcases that everything they ...

Readers are invited to share Thanksgiving reflections for possible publication in the Erie Times-News and on GoErie.com.

Good writing by subject-matter experts is defined by what gets left out of the story. Story framing allows you to narrow the ...