The often used standard threat prediction of ‘more and worse’ is likely to be accurate for the API threat in 2025 – unless ...

Once viewed as cost centers focused solely on efficiency, contact centers are now emerging as pivotal value centers that enhance brand loyalty and lifetime customer value. Is AI helping? You bet.

The chief information officer (CIO) at Goldman Sachs has said that the bank is implementing a genAI assistant that will some ...

Sam Altman says the next generation will grow up with AI that's smarter than us, transforming the way we work, live, and ...

Perplexity, ChatGPT, Gemini, Claude and others are forcing marketers to rethink how their brands are portrayed on the ...

That Next Big Thing is AI "agents." If you run in tech circles, you've heard the phrase "2025 is the year of agentic AI" more than "Happy New Year" in recent weeks. Basically, agents are the next ...

Goldman Sachs is rolling out a generative AI assistant to its bankers, traders and asset managers, the first stage in the ...

AI is exciting, powerful and controversial, and some critics doubt the tech delivers on its promise. But the next big wave of ...

Microsoft and SAP are among software giants that have begun rolling out AI agents, with further innovations expected in the ...

From 10x productivity to automated trading, AI agents aren’t just hype. They’re real, and they’re already transforming ...

Learn more about the Super Agents from OpenAI, and what US officials could end up using them for in the long run.

Enterprises are quickly taking notice of this tech: In a November study, Deloitte predicted that 25% of companies that use ...