Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
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Starbucks begins closing several US locations as worker unrest rages into the new year
Starbucks has started closing several U.S. stores in 2025 as the coffee giant grapples with weak customer traffic and worker ...
Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...