Join the Manchester Evening News WhatsApp group HERE Octopus Energy is also paying out £1.5 million to customers in refunds and compensation after it failed to give out bills quickly enough, Ofgem has ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

Octopus Energy has been forced to pay nearly £1.5 million after failing to issue final bills to over 34,000 prepayment meter ...

The first price cap cut for a year came into effect on July 1, although households are being warned not to expect to see the ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...