Join the Manchester Evening News WhatsApp group HERE Octopus Energy is also paying out £1.5 million to customers in refunds and compensation after it failed to give out bills quickly enough, Ofgem has ...

Octopus Energy has been ordered to pay £1.5 million following a breach identified by Ofgem, the UK's energy regulator. The ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Octopus Energy is to issue refunds and compensation worth almost £1.5 million to thousands of customers. So who is eligible ...

"As NESO's report sets out, in Great Britain we have one of the most reliable networks in the world, and events of this nature are rare. "N. . .

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

An initial $12.14 billion investment is committed to Britain’s high-voltage electricity network, with a further $1.77 billion to power an expansion of the electricity grid.

The British Government regulator's in-house developed system to simplify and streamline the request for adjustments process ...

A fire at an electrical substation that forced a shutdown at London's Heathrow Airport in March was likely caused by moisture ...

The report into the substation fire that brought Heathrow to a standstill in March is damning for National Grid. It reveals that the blaze was caused by a fault detected seven years ago but not fixed.

Britain’s energy regulator, Ofgem, has launched an official enforcement investigation into National Grid Electricity ...