This first-time rental car customer crashed the vehicle within 24 hours of taking the wheel. He thought the loss damage waiver provided full coverage. What went wrong?

Consumer Rescue protects, educates and defends consumers. Our advocacy team mediates problems between consumers and companies (free of charge).

These cruise ship passengers dialed a wrong number and instead of Costco Travel, they reached Travocart, a scam call center.

If you don’t smoke, I’m pretty sure you don’t pack cigarettes, marijuana, or a crack pipe when you go on vacation. Life-long nonsmoker Jason Gladden certainly didn’t bring any of that when he recently ...

Just days into Joe Vandetta’s recent Florida family vacation, a drunk driver crashed head-on into his rental car. Luckily, the hit-and-run accident didn’t cause serious injuries, and the Vandettas — ...

The Consumer Rescue advocacy team resolves problems between consumers and the businesses that they patronize. We do this via direct mediation with companies — always free of charge. These articles are ...

On Black Friday, Shane McCormick called Costco Travel to book four cabins on a Royal Caribbean cruise to Alaska. At least that’s what he thought he was doing. In reality, he dialed the wrong number ...

Old-school scammers are trying to get back in the (con) game and, surprisingly, they’re doing it via snail mail. Here’s what you need to know about the inheritance scam, delivered straight to your ...

Consumer Rescue's tagline is Fiascos and Fixes. That's because we receive tons of requests from travelers with tales of vacation fiascos. These tales are the most dramatic of the bunch and contain ...

Two more cruise ship passengers say they’ve been scammed during port stops in Nassau, Bahamas. However, the remarkably similar details shared by each of these solo travelers may leave you scratching ...

Sometimes fall can seem like it’s open season on Medicare beneficiaries. Insurance companies are after your money by raising costs, reducing benefits, and dropping covered drugs. And, of course, there ...