The incoming Trump administration casts an uncertain light on the customer experience gains made in recent years.

Large language models (LLMs) have incredible potential, yet they’re prone to 'hallucinations'—outputs that seem accurate but ...

The Consumer Product Safety Commission’s inspector general sent out a management alert warning that the agency’s fitness ...

House Republicans are planning to strategize with President-elect Trump on their path forward to funding the government past ...

Retired servicemembers are uniquely suited to fill cybersecurity workforce vacancies across the U.S. government and in the ...

Lawmakers in September successfully triggered a discharge petition to force a vote on legislation to get rid of the ...

A filing with the Merit Systems Protection Board alleges that Biden’s domestic policy advisor shared fundraising messages for ...

The president-elect's vision will lead to sweeping changes at federal agencies and the employees who work in them.

The Biden administration is telling career employees to be helpful, though Trump's team so far has declined to engage in the ...

The Federal Employees Retirement System supplement can get complicated, so we answer some of your key questions about it.

Creating better, more agile processes for onboarding federal workers, is an example of the kind of reform that’s difficult, ...

In government institutions, maintaining momentum as a leader can seem daunting amid the ebb and flow of election cycles, ...