Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

Starbucks announced reversing its open-door policy, initially introduced in 2018 to promote inclusivity. From January 2025, ...

And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase.

Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...

Starbucks is planning to cut its food and beverage offerings by 30 per cent over the course of this year to simplify ...

Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...

Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve ...