We all have anecdotal evidence of chatbots blowing smoke up our butts, but now we have science to back it up. Researchers at ...

AI tools like ChatGPT and Claude stand apart from search engines because of their conversational, chat-based design.

Widely used AI chatbots—including Grok and ChatGPT—warned a bubble may soon burst, but also argued the problem isn’t the technology.

But if Meta can win out with a strategy of owning the chat, owning the assistant, owning the ecosystem, it will likely be ...

SALT LAKE CITY — ChatGPT, Gemini, Claude: these are all chatbots powered by artificial intelligence that more consumers are turning toward to answer everyday questions or provide solutions.

Meta's rationale behind this move is that WhatsApp Business API is designed for businesses serving customers rather than ...

In a broad look at how children ages 5 to 12 are interacting with technology, 42% of parents said they could be doing better.

AI chatbots such as ChatGPT and Copilot routinely distort the news and struggle to distinguish facts from opinion. That's ...

The general perception of chatbots is that they’re a tool that sends generic, repetitive messages to each customer. Now, what if we told you it’s much more than that? It’s actually a strategy that ...

Generative AI chatbots like Microsoft Copilot make stuff up all the time. Here’s how to rein in those lying tendencies and ...

ChatGPT and other AI chatbots are poised to transform shopping faster than retailers can adapt. That could mean big changes in who succeeds and who doesn't.