Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

Governments use digital platforms to communicate with society but, on a continent with more than 2  000 languages, it remains ...

Though most signs are telling us artificial intelligence isn't taking anyone's jobs, employers are still using the tech to ...

A major new study has issued a stark warning about the use of AI chatbots to give medical advice, revealing that ordinary ...