Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

After failing to release its AI-powered Siri last year, Apple needs to do some major surgery on its voice assistant ASAP.

AI chatbots like ChatGPT and Gemini enhance daily tasks, but effective prompts are crucial for quality responses. Here is a ...

Machines have always talked to each other in languages that humans can’t naturally understand. The internet itself is a ...

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

And you might soon get similar (though likely more upbeat) treatment from AI chatbots you’ve previously engaged with on Meta ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

Does ChatGPT seem increasingly like a one-size-fits-all answer that’s long lost its edge? You're not alone. As of 2025, AI has become more niche than ever, with users empowered by a variety of ...

It is easy to manipulate widely-used AI chatbots to deliver false and potentially harmful health information, a new ...

LLMs — the data models powering your favorite AI chatbots — don't just have social and racial biases, a new report finds, but ...

Scientists show that the frequency of a set of words seems to have increased in published study abstracts since ChatGPT was ...

Cloudflare might have just killed the web search functionality of AI chatbots. The company announced that it would start ...