We all have anecdotal evidence of chatbots blowing smoke up our butts, but now we have science to back it up. Researchers at ...

AI tools like ChatGPT and Claude stand apart from search engines because of their conversational, chat-based design.

Meta will ban all third-party general-purpose AI chatbots, such as ChatGPT and Perplexity, from WhatsApp in January The move ...

Widely used AI chatbots—including Grok and ChatGPT—warned a bubble may soon burst, but also argued the problem isn’t the technology.

SALT LAKE CITY — ChatGPT, Gemini, Claude: these are all chatbots powered by artificial intelligence that more consumers are turning toward to answer everyday questions or provide solutions.

Meta's rationale behind this move is that WhatsApp Business API is designed for businesses serving customers rather than ...

EVA AI and similar apps promise connection, but AI companion addiction is becoming dangerously real for many users.

A Harvard Business School study shows that several AI companions use various tricks to keep a conversation from ending.

In a broad look at how children ages 5 to 12 are interacting with technology, 42% of parents said they could be doing better.

Generative AI chatbots like Microsoft Copilot make stuff up all the time. Here’s how to rein in those lying tendencies and ...

AI chatbots such as ChatGPT and Copilot routinely distort the news and struggle to distinguish facts from opinion. That's ...

ChatGPT and other AI chatbots are poised to transform shopping faster than retailers can adapt. That could mean big changes in who succeeds and who doesn't.