Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Optimizing your production cycle is crucial for improving efficiency, reducing costs, and maintaining high-quality standards ...

High severity vulnerability in a WordPress backup plugin makes it possible for unauthenticated attackers to launch an attack.

Three new offerings transform delivery, customer communication and checkout services in retail and hospitality settings with proven, measurable ROI ...

The digital transformation affects every aspect of supply chain management beyond remote work, reducing delays and cutting ...

Our latest edition of Tax Breaks. Summing up 2024 and looking ahead in 2025, tax preparation, filing for an extension, refund ...

The U.S. accounting services industry, including bookkeeping, is experiencing significant growth, projected to reach over $1 ...

The flagship X3 Series expands Segway Navimow's robotic mower lineup, offering worry-free automation, superior mowing ...

Microsoft Teams launched as part of the Microsoft 365 suite in 2017, with a free-to-use version available in 2018, and has ...

MTC upgrades Chennai Bus app with e-ticketing, real-time tracking, and digital display boards for efficient public ...