Don't negotiate crisis language at 2 a.m. Negotiate now, before things break, when everyone's calm and rational.

Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven and interdependent in a constant cycle of learning, executing, and learning more. Wash. Rinse. Repeat. I reached ...

Capterra’s 2023 Crisis Communications Survey found that only 49% of companies ... SurveyMonkey provides a strong example of transparent leadership and mission focus after the sudden loss of CEO Dave ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

In a state of emergency, and with national security, public health, and economic stability at stake, people need government agencies to provide cogent information and prompt access to lifesaving ...

A crisis can showcase what a business is truly made of. In business, challenges can arise at any moment, and each and every step leaders take to tackle obstacles has a direct impact on brand ...

In an ideal world, a crisis would make an appointment. It would announce its imminent arrival several weeks in advance, giving organizations plenty of time to understand its potential impact and ...

One measure of effective presidential leadership is the extent to which chief executives, when facing crises, speak straightforwardly to appropriate audiences, express empathy, and identify policies ...

UVALDE - Walk backs, revisions, and changes in the story. The investigation into what really happened at Robb Elementary last week has been plagued with issues. People across the country are demanding ...