Capital One sued by CFPB for allegedly cheating customers out of $2 billion
The Consumer Financial Protection Bureau (CFPB) is suing Capital One, alleging the bank illegally misled customers by not ...
CNH rolls out new AI tool for instant customer support
CNH rolls out new AI tool for instant customer support Basildon, January 15, 2025A CNH chatbot powered by artificial intelligence (AI) is ...
Capital One sued over deceptive savings rates
The Consumer Financial Protection Bureau alleged Tuesday the bank obscured an account from customers that paid a rate 14 ...
Capital One sued by US watchdog alleging bank cheated customers out of $2 billion
A U.S. watchdog is suing Capital One for allegedly misleading consumers about its offerings for high-interest savings ...
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Cognizant Launches Stores 360 to Transform Retail Operations in Collaboration with ServiceNow
Cognizant Stores 360 aims to unify the retail ecosystem and elevate customer experiences through integrated, automated and predictive capabilities, powered by ServiceNow.
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'LA Strong' logo and custom shirts unveiled to aid Los Angeles wildfire recovery efforts
Los Angeles sports organizations are uniting to launch an “LA Strong” custom logo and apparel line that will raise money for ...
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How Virtual Reality Is Redefining Customer Experience
Virtual reality helps train customer service teams better by simulating real customer interactions, leading to more confident ...
Malbek Accelerates Growth with New Chief Customer Officer Appointment and Launch of Innovative Customer Success Program
Princeton, NJ, Jan. 09, 2025 (GLOBE NEWSWIRE) -- Malbek, a leader in Contract Lifecycle Management (CLM) solutions, today announced the appointment of Jaime Slocum as Chief Customer Officer in the ...