Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Amid skyrocketing complaints regarding customer service failures by the Social Security Administration (SSA), AARP is ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

This collaboration aims to support transparency in Temu's product safety processes, enhance quality control and ensure that products sold on the platform meet rigorous safety and regulatory standards.

The advent of artificial intelligence (AI) and data-driven methodologies has triggered a wave of transformation in regulatory compliance and quality assurance for the development of medical devices.

What Is the Automated Customer Account Transfer Service (ACATS)? The Automated Customer Account Transfer Service (ACATS) facilitates the transfer of securities from one trading account to another ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.