Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

The East of England Ambulance Service (EEAST) – which looks after patients across Bedfordshire – has moved to the highest escalation alert level in response to high demand. The move comes after a ...

These critics are wrong. Their conclusion that the Biden administration overestimated the risk of escalation underestimates just how hard it is to navigate redlines in a crisis and assess an enemy’s ...

The MDR translocation rate was null, and the overall de-escalation rate was 79%, with 75% in patients with fever of unknown origin (FUO). Among the cohort of patients with MDR-positive rectal swabs ...

Nigeria has said it remains steadfast in its desire for dialogue with the junta-led Niger Republic The Bola Tinubu administration expressed its concern with the recent statements from the ...

Pakistani leaders were once friends of the Taliban in Afghanistan. Now, cross-border violence has become alarmingly frequent. By Zia ur-Rehman Reporting from Karachi, Pakistan Airstrikes by ...

A press release states other attempts to de-escalate the situation were unsuccessful. Just before 8:15 p.m. Monday, Davis County dispatch received a report of a "domestic issue" at a home near 670 ...

THE ambulance has moved to the highest escalation alert level in response to huge demand across the region this week. The East of England Ambulance Service says calls have risen to an ...