CEO Brian Niccol said the company is putting a welcoming experience and safety first as it reverses its open-door policy.

Curiosity expert improving engagement, innovation, and productivity. An open-door policy sounds like the perfect solution for building engagement, fostering trust, and improving workplace ...

Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.

The open-door policy meant anyone could walk into a Starbucks and use its facilities, whether or not they'd made any purchases at the store. According to a report by WFAA, Starbucks's primary reason ...