Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact.

AAPR has launched a nursing home dashboard that brings together clinical and operational measures from across three federal ...

CX is in danger of becoming corporate theater. Here's what went wrong—and what CX leaders must do to get it back on track.

The takeaway? Treat AI like a new department: Hire thoughtfully, set guardrails, measure impact and, yes, celebrate wins at ...

Raymond, which celebrated its centenary this year, has embarked on a massive exercise to redefine skills for the modern age ...

AX CAPITAL partners with GFS Developments to revolutionize international sales strategy for Dubai real estate, focusing on ...

Raymond uses AI and automation in HR to build a future-ready workforce, focusing on skills, digital transformation, and ...

The transformation was executed under the leadership of Sekar Mylsamy, who meticulously coordinated the planning to ensure ...

The cost of underestimating security and compliance translates to catastrophic risks. Unfortunately, despite the growing complexity of modern distributed systems, many organizations still treat these ...

Key Takeaways Data science roles in Canada offer salaries between CAD 90 - 135K yearly.Major hubs include Toronto, Vancouver, and Montreal, with growing demand.