Cloud communications platform Infobip has announced the launch of a new feature that enables businesses to make and receive voice calls via their WhatsApp Business numbers.

WhatsApp Business Calling allows businesses to make and receive voice calls via their WhatsApp Business numbers.

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

We know you have been able to add your text or WhatsApp number to your Google Business Profile for some time now, but now ...

Twilio Inc. (NYSE:TWLO) shares traded higher on Tuesday after the cloud communications company announced several new platform ...

Explore how AI is enhancing WhatsApp and RCS, driving personalization and growth in customer engagement for businesses ...

Scrolling has replaced strolling as Kenyans use Instagram, TikTok, and WhatsApp to shop and sell fashion online.

Amjad Al Sabbah of Sprinklr, and Francoise Russo of Aramex share how they are enabling hyper-personalised, AI-powered customer journeys ...

For extra organised folks who like digital order, the unread feature brings clarity to the chaos of conversations ...

Twitter founder and Block CEO, Jack Dorsey, has launched Bitchat, a Bluetooth mesh network requiring no internet, phone ...

Zigment’s AI doesn’t just chat—it sells, follows up, and remembers what the customer said on Instagram and other channels.

Meta is undertaking a strategic transformation of WhatsApp, expanding it beyond its messaging roots into a comprehensive platform that integrates payments, shopping, and artificial intelligence ...