A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...

Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.

Starbucks spokeswoman Jaci Anderson told The Washington Post in a statement that the policy is designed to prioritize paying customers and staff, and to make everyone “feel welcome and ...

Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned ...

Starbucks visitors must now buy something to sit in its cafes or use the restroom, reversing the chain's open-door policy ...

By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at ...