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Starbucks begins closing several US locations as worker unrest rages into the new year
Starbucks has started closing several U.S. stores in 2025 as the coffee giant grapples with weak customer traffic and worker ...
Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
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Starbucks' policy change flushes out debate over public restroom access
The coffee chain's policy change for bathroom privileges has left Americans confused and divided over who gets to go and when ...
Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...