Starbucks has started closing several U.S. stores in 2025 as the coffee giant grapples with weak customer traffic and worker ...
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
The coffee chain's policy change for bathroom privileges has left Americans confused and divided over who gets to go and when ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most ...
Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...
Starbucks will require people visiting its coffee shops to buy something in order to stay or to use its bathrooms, the company announced in a letter sent to store managers Monday.