Join the Manchester Evening News WhatsApp group HERE Octopus Energy is also paying out £1.5 million to customers in refunds and compensation after it failed to give out bills quickly enough, Ofgem has ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

An initial $12.14 billion investment is committed to Britain’s high-voltage electricity network, with a further $1.77 billion to power an expansion of the electricity grid.

A fire at an electrical substation that forced a shutdown at London's Heathrow Airport in March was likely caused by moisture ...

The report into the substation fire that brought Heathrow to a standstill in March is damning for National Grid. It reveals that the blaze was caused by a fault detected seven years ago but not fixed.

Britain’s energy regulator, Ofgem, has launched an official enforcement investigation into National Grid Electricity ...

An investigation found the fire which caused London's Heathrow airport to shut down in March was the result of a known fault ...