Steve Jobs perfect response to an insult. Worldwide developer conference 1997. | Krasimir Tsonev
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This a classic video of Steve Jobs handling a tough question at the 1997 Worldwide Developer Conference. He had just returned to Apple as an advisor and was guiding sweeping change at the company. This is a prime textbook example of how to handle an aggressive question. The main lesson here is learning how to respond professionally not to react emotionally, and how to defend yourself without actually attacking your critics. DISCLAIMER: We don’t own any rights to the video or brands in it. This i
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History Photographed on Instagram: "At the 1997 Worldwide Developer Conference, a developer openly insulted Steve Jobs by claiming Jobs "didn't know what he was talking about." ⁠ ⁠ Jobs disarmed the heckler and captivated the audience with a calm, humble, and visionary response that shifted the focus from past mistakes to Apple's future. ⁠ ⁠ The event is now a famous case study in handling public criticism with grace."
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